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Motivation Essential Guide

Motivation in one of the most crucial topics in Unit 2, and consequently often appears on Paper 1 and Paper 2 as an essay question.


In this Essential Guide, designed specifically for Cambridge International A-level, we review the essential information and show how to maximise your marks with a step by step guide to a 2019 Paper 2 question.


Bonus Resource! - Motivation Essential Information Guide. Download below

Past Paper Download

Summer 2019 Paper 22

d) Recommend how JS could improve the motivation of employees in Department A. Justify your recommendation [11]

JS could pay its workers better to motivate them. This is likely to lead to less people leaving Department A. This may be effective because 30% of people who leave think that JS has poor pay. Which will decrease the recruitment costs of JS.


JS could make the job more interesting though job redesign. 20% find their job boring. But if employees can do a greater range of tasks (advertising new positions rather than just helping unemployed people) they are less likely to leave. However, this will increase the training costs for JS.




Why money may not motivate employees. However, money does not motivate everyone (K). There are many other reasons why employees leave JS, such as the 25% of people who leave because of poor leadership (APP)  So, the extra pay may not motivate the employees but will increase costs (AN) Which means that JS has less money available to meet their mission statement (DEV)

Overall pay could help to improve the motivation of the employees in Department A. However, it depends on whether JS can afford to increase pay enough to make a real difference to the motivation of the employees (EVAL).

Motivation Essential


Motivation Essential Information.JPG